Support
Questions, problems or ideas — write to support@alfayzullaev.com. We read every message.
Questions and answers
- Is VideoLango free?
- Yes. VideoLango 1.0 is free and works without an account.
- Which languages can I learn?
- The catalog has 546 videos in English, Spanish, French, German, Portuguese, Japanese, Italian, Korean and Chinese. You can also paste a link to any YouTube video with subtitles.
- Translations don’t appear.
- The first time you translate into a language, iOS offers to download it. Allow the download and stay online until it finishes; after that, translation works without the internet. If it still doesn’t appear, check that the language is downloaded in the iOS Translate settings.
- A video doesn’t play or has no subtitles.
- VideoLango needs subtitles from YouTube. Some videos have none, and some owners don’t allow playback in other apps. Try another video.
- Can I change the translation language?
- Yes, in Profile. By default, translations appear in your device’s language.
- How does the review schedule work?
- Each saved word comes back after 1, 3, 7, 14, 30, 60 and 120 days.
- How do I delete my data?
- Everything is stored on your device. Deleting the app deletes your vocabulary and progress.